FAQ
Frequently asked questions and answers
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How can I fund my trading account?
You can fund your account by credit cards (VISA/MasterCard), Bank wire transfer, Bitcoin, Ethereum, Litecoin, Altcoins.
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How quickly the funds will be added to my trading account?
The funds will be available for trading immediately, once we receive a confirmation from payment system.
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What are the conditions for withdrawals?
For security reasons, identification of the person is required for all withdrawals, regardless of the withdrawal amount. The minimum amount allowed for withdrawal is $100.00.
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How quickly my withdrawal request is processed?
We processes all withdrawal requests within 1 hour. However verification may take longer time, if client didn't submit all requested documents in time.
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How can I close my worldledgerfirm account?
Please email at [email protected] to request closing of your account. You will receive a confirmation when this request will be completed.
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Does QFS Key Ledger withhold a tax from payouts?
We do not withhold any taxes. However, as a customer, it is your responsibility to follow the taxes requirements in your jurisdiction.