FAQ

Frequently asked questions and answers

  • How can I fund my trading account?

    You can fund your account by credit cards (VISA/MasterCard), Bank wire transfer, Bitcoin, Ethereum, Litecoin, Altcoins.

  • How quickly the funds will be added to my trading account?

    The funds will be available for trading immediately, once we receive a confirmation from payment system.

  • What are the conditions for withdrawals?

    For security reasons, identification of the person is required for all withdrawals, regardless of the withdrawal amount. The minimum amount allowed for withdrawal is $100.00.

  • How quickly my withdrawal request is processed?

    We processes all withdrawal requests within 1 hour. However verification may take longer time, if client didn't submit all requested documents in time.

  • How can I close my worldledgerfirm account?

    Please email at [email protected] to request closing of your account. You will receive a confirmation when this request will be completed.

  • Does QFS Key Ledger withhold a tax from payouts?

    We do not withhold any taxes. However, as a customer, it is your responsibility to follow the taxes requirements in your jurisdiction.